Happy Workplace

A diverse workforce

In terms of the age group of employees of this nationality, the number of employees under the age group of 30 is about 22.59%; about 50.51% of the population was over 30 years old to under 50 years old; About 26.9% were over 50 years old. By rank, 3.43 per cent were senior executives, 17 per cent were mid-level executives and 79.57 per cent were general staff. In 2023, 6 employees with disabilities will be employed, including 2 managers and 4 general staff, in accordance with the relevant provisions of the Law on the Protection of the Rights and Interests of Persons with Disabilities, so as to protect the right to work of persons with disabilities. RTC also attaches great importance to the professional ability of employees, hires and encourages employees to obtain various professional licenses, and apply professional knowledge to the company’s operation and management, with 373 professional licenses in 2023.

Compensation & Performance Management

RTC has set a remuneration system, which determines the salary level based on seniority and experience and employees’ personal performance, provides reasonable and market-competitive salary, and reviews it in a timely manner according to the actual business conditions and relevant laws and regulations, so as to seek a balance between the company’s sustainable operation and risk control. In order to maintain fairness and reasonableness, the standard starting salary for men and women is also set as equal pay for equal work, so that there is no difference in salary, performance appraisal, promotion, employee benefits and other aspects on the basis of gender and age.
In 2023, the average salary for full-time non-supervisory employees was NT$1,146 thousand, and the median salary was NT$961 thousand. The average salary was 1.27 times the average of Taiwan’s listed construction industry (note). The median salary was 1.06 times the average of Taiwan’s listed construction industry. In 2023, the highest individual annual total compensation was 19.77 times the median of other employees’ annual total compensation.

Welfare system

In addition to providing labor insurance, national health insurance, group life insurance, accident insurance, medical insurance, group medical insurance for employees’ spouses and children, RTC also has an employee welfare committee to provide employees with subsidies for weddings, birthdays, maternity, funerals, hospitalization, disability, annual travel, etc. At the same time, employees are entitled to parental leave benefits, employee training subsidies, 7 days of sick leave with full pay, health check-ups twice a year, employee assistance programs, employee travel, club activities, etc., to promote the physical and mental health of the company’s employees through a variety of welfare programs, and can also connect with each other. Employee benefits are mainly formulated by the Employee Welfare Committee, which actively promotes various welfare initiatives and activities through regular quarterly meetings.

Description of the benefit program

Employee Travel & Club Activities

Expatriate employee management

Since foreign employees account for 22.44% of the total employees, we must take care of these people who work hard in Taiwan. In addition to providing due insurance benefits, we also assist foreign employees in providing education and training before work, and have established a grievance channel for foreign employees as a bridge of communication with supervisors. When signing a contract with a foreign employee, we will comply with laws and regulations and internal regulations, and adhere to the principle of equal treatment, so that foreign employees can also enjoy the same social welfare protection as domestic employees. Through the management and assistance of foreign employees, the work can be more worry-free and the risks faced at work can be reduced.

Parenting leave

In order to sympathize with the needs of employees to raise children, RTC has set up a good parental leave mechanism, and can apply for childcare leave without pay before the child reaches the age of three, and can apply for up to two years. In 2023, a total of 37 employees were entitled to parental leave, 9 employees actually used parental leave, and 2 employees returned to work in 2022.

Labor-management communication

RTC attaches great importance to communication with employees and adheres to the principle of open communication, which enables employees to reflect the situation in a timely manner and receive appropriate assistance and adjustment. Through open and transparent channels, we promote a sense of consensus within the organization and increase employee trust in the company. In addition, we have established a corporate labor union and held regular general meetings and board meetings to discuss the rights and obligations of both employers and employees, promote labor-management activities, and strengthen labor-management communication.

Trade union activities in enterprises

In 2023, we held 1 General Meeting meeting with a 93% attendance rate and 5 Board of Directors meetings with a 100% attendance rate, which were held to discuss the rights and obligations of both employers and employees. Since no request for a group agreement has been made to the company, the group agreement has not been signed. In addition, if the company anticipates any material changes, RTC will fully comply with the notice period stipulated by laws and regulations to protect the rights and interests of employees. For major changes, we will give advance notice to ensure that employees have the right to know.

Health promotion activities

Healthy employees are the key to the company’s sustainable operation, so RTC pays attention to the physical health of employees, conducts regular employee health examinations, and continues to track those with abnormal physical conditions; When necessary, nurses and physicians will also be provided with consulting services to ensure that colleagues can better understand and care about their own health. 
In addition to providing health check-ups that exceed the regulations, RTC also organizes health promotion activities, including a weight-loss-walking competition in 2023, which has been enthusiastically responded to by colleagues and has achieved the walking standard (50,000 steps per week and 8,000 steps at least five days a week). The company values the health of its employees and regards employees as an important asset of the company, so this activity can not only maintain physical and mental health, but also restore self-confidence

Employee satisfaction surveys

We conduct an employee satisfaction survey every six months to evaluate employees’ satisfaction with all aspects of the company, and respond to employees’ questions and suggestions in a timely manner to make appropriate adjustments and improvements. Here are the results of the Employee Satisfaction Survey from 2022 to 2023, which have maintained a stable performance over the past two years:

Improvement measures

RTC is committed to improving the effectiveness of labor-management communication to ensure that employees can fully express their opinions and concerns, and that the company can respond in a timely manner and make appropriate adjustments and improvements. In response to the problems reflected in the employee satisfaction survey, we have developed the following improvement measures:
● Strengthen internal communication channels: Continuously improve the transparency and frequency of internal communication in the company, so that employees can keep abreast of the company’s latest developments and decisions, and further promote a sense of consensus and trust within the organization.
● Provide continuous training: We will continue to provide leadership training and communication skills training for supervisors to help them better understand and meet the needs of their employees and establish better communication and interaction models.
● Optimize Workflows: Regularly review and optimize workflows to improve work efficiency and employee satisfaction.
● Continuous improvement of compensation and benefits: We will continue to care about employees’ suggestions on compensation and benefits, and make corresponding adjustments according to
market trends and company performance to ensure that employees’ labor value is fully affirmed and rewarded.