Identification of major issues and communication with stakeholders
In response to the latest publication of GRI Standards (2021), RTC redefined the material issue identification process, combining two materiality identification methodologies, namely “Analysis of the Degree of Attention of Stakeholder Issues” and “Impact Assessment Analysis” added this year, to analyze the sustainability issues that the company needs to focus on managing in both breadth and depth. This year’s material issue identification process is mainly divided into five steps, which are explained as follows:
Identify stakeholders
The project team of the Sustainable Development Committee discussed with various departments to identify the main communication targets of this report,considered factors such as attention (communication frequency), influence (impact), responsibility (demand and expectation), and decided on a total of 5 categoriesof stakeholders, and the company will understand their expectations and concerns for the company through regular/irregular negotiations.

Major issues
Comprehensively considering the results of the questionnaire on the degree of concern of stakeholders (Step3), the results of the impact assessment questionnaire (Step4), the company’s philosophy and the core value of the brand, the project team members of the Sustainable Development Committee and external experts jointly decided to select a total of 8 major topics for this year.
The members of the project team of the Sustainable Development Committee and various departments will formulate strategies and management objectives for the eight major issues in 2023, and for other projects that are not material issues identified this year, relevant indicators (GRI, SASB, etc.) will be disclosed to stakeholders to understand the company’s overall sustainability results based on the existing management processes and measures
